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Eliminating the unknown

I had an interesting observation today!  I was at Chapters picking up a new book when I overheard a kid crying and screaming.  His mom calmly and gently told him; here is what we’re going to do.  We’re going to put on your coat, walk to the door then get to the car and then we are going to go to…

 

They kid was given clear instruction, knew exactly what was going to happen and focused on the instructions instead of crying!  Moral of the story, if you know exactly what is going to happen and in which order, there is no reason to worry or panic!   The same goes to say with all the aspects in life!

 

Make the unknown disappear and clearly explain the next steps and you’ll have happier: kids, clients, teammates, family members and / or friends!

Eliminating the unknown